Sales Associate - The Domain, Austin, Texas

Versace•Austin, TX

About The Position

The Versace brand stands for Italian heritage, innovation in fashion, iconic design and a dedication to exceptional luxury. Versace believes in the empowerment, motivation and growth of all employees. We strongly feel in family as part of our DNA. We have joined with Jimmy Choo and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings. WHO YOU ARE: Our Client Advisors at Versace are fashionable, elevated, and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. WHAT YOU’LL DO: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Open and close consignments Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Handling customer's repairs and advising clients about best fit of pieces YOU’LL NEED TO HAVE: 2+ Minimum of experience in a retail environment – luxury experience preferred WE’D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Full understanding of specialty retail, including how to effectively clientele. Computer skills including operation of retail point of sale system, Word, Excel and email. Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a THE BENEFITS: Competitive paid time off Internal mobility across Capri Brands (Versace, Jimmy Choo and Michael Kors) Exclusive Employee Sales Paid Parental Leave 401k Match Bonus Potential At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set, and years of experience. — Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.

Requirements

2+ Minimum of experience in a retail environment – luxury experience preferred

Nice To Haves

An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Full understanding of specialty retail, including how to effectively clientele.
Computer skills including operation of retail point of sale system, Word, Excel and email.
Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a

Responsibilities

Be a Brand Ambassador by providing an exceptional client experience.
Embrace and promote our Retail Excellence Program with our clients and staff alike
Meet & exceed sales goal targets (daily, monthly, yearly)
Meet & exceed targets for client data capture
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients, peers, and management
Develop business driving initiatives, contests and events
Handling customer's repairs and advising clients about best fit of pieces