Sales Associate Germantown PT

Goodwill of Greater Washington•Germantown, MD

12d•Onsite

About The Position

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.

Requirements

Ability to effectively communicate with customers and GGW associates
Ability to provide exceptional customer service to all of our customers
Ability to settle customer complaints
Ability to perform basic math skills
Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
Ability to bend and lift up to 40 pounds frequently
Basic working knowledge of computer applications and the internet

Nice To Haves

A minimum of six months of previous work experience
High School Diploma or equivalent
Previous experience working in a retail environment
Excellent customer service related skills
Working knowledge of a cash register
Multilingual with complete fluency in English

Responsibilities

Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
Assures merchandise is placed on the sales floor in a timely manner
Able to ensure items are rung accurately on the register
Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
Maintains clean professional appearance
Maintain an orderly and clean register area
Maintain familiarity with store security procedures and exercise security practices when necessary
Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
Perform other duties as assigned by management