Sales Associate (PT) | Beverly Center

Honey Birdette • Los Angeles, CA

5d • Onsite

About The Position

Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative, and a little cheekier than you would expect, Honey Birdette has quickly become the most talked about lingerie brand. We inspire, create curiosity, and empower women through their beauty and confidence.

A dedicated Sales Associate to join our team at Honey Birdette. In this role, you will join a fierce, fun group of high-performing individuals who foster a positive environment of collaboration and teamwork. Together, you will curate a red carpet shopping experience for our clients and strive to meet and exceed sales expectations. Our ideal candidate is professional, polished, charismatic, energetic, positive, and highly approachable, with an outgoing personality.

Requirements

• A high school diploma or equivalent experience.
• Experience in a retail, client-facing, or customer service role.
• Excellent written, verbal and interpersonal skills.
• Familiarity with sales principles.
• Positive attitude with an entrepreneurial mindset
• Ability to deliver a high standard of customer service and build exceptional customer relationships.
• Energetic and proactive approach, capable of working independently and collaboratively on a team.
• Strong attention to detail and organizational skills while managing multiple tasks in a fast-paced work environment.
• Ability to maintain confidentiality and exercise discretion.
• Basic computer skills, experience using POS software, inventory management tools.
• Sales driven mentality - ability to achieve high expectations of sales goals.
• Available to work a flexible schedule to meet the needs of the business, which include closing shifts, weekends and holiday shifts.
• Must have unrestricted access to work in the U.S.
• Must be at least eighteen (18) years of age.

Responsibilities

• Deliver exceptional customer service to ensure client satisfaction.
• Strive to meet and exceed sales targets and KPIs making meaningful contributions to the team’s overall performance.
• Achieve lingerie, toy, and bondage sales goals.
• Grow clienteling and IG followers outreach.
• Read Honey Communications to develop and maintain in-depth product knowledge to competently and confidently address client inquiries and provide recommendations.
• Cultivate strong relationships with clients, team members, and management to create a positive work environment.
• Attend training sessions and complete “The Hive” tasks to ensure alignment with the Honey Birdette vision.
• Assist in maintaining a visually appealing and well-organized, operationally sound store environment, including restocking merchandise and keeping displays clean and tidy.
• Maintain and exhibit strong product knowledge to upsell, style, and deliver premium client experiences.
• Resolve any client complaints with a sense of diplomacy and urgency to create maximum client satisfaction, escalating to a Boutique Manager, if necessary.
• Uphold and adhere to all company policies and operational procedures.

Benefits

• Competitive wages.
• Generous retail sales incentive programs.
• Encouraging & empowering environment with career progression and training opportunities.
• Employee assistance program for mental health and counseling services.
• 401k, including a matching discount from the company.
• Generous product discount!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees