General Responsibilities: Greeting and directing customers Provide accurate information (e.g. product features, pricing, special orders, etc...) Answer customers’ questions about specific products/services Ensure racks are fully stocked Coordinate with the Sales team to provide excellent customer service (especially during peak times) Engage in positive conversation with customers of all ages Help educate customers on our products, including demonstrations when possible Complete Customer Checkouts Properly Representing the Legacy Toys Brand Experience Inventory Management and Merchandising Cleanliness on the sales floor and in the backroom Make someone’s day a little brighter YOU WILL BE HELD ACCOUNTABLE FOR THE FOLLOWING: Appropriately representing the Legacy Toys brand in a positive way to everyone while working and away from work as well. Engaging with all guests and finding opportunities to re-engage with them throughout their visit in an appropriate and entertaining way. Assisting the Store Manager in organizing, planning and implementing strategy and policies Coordinate daily customer service operations (e.g. sales processes, orders and payments) Communicate customer and team concerns with the Store Manager Adhering the Legacy Toys personal conduct policy WHAT YOU BRING TO LEGACY TOYS: Understanding the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts Completes task with enthusiasm, and positivity (both are contagious) You love working with people and have a positive attitude. Flexibility to support your team and internally motivated to develop yourself to achieve professional and organizational goals. You possess the pace and sense of urgency, while working effectively and enthusiastically in a high volume, high paced environment. Demonstrable, successful skills in customer service Excellent communication skills Regular weekend and evening availability Excellent verbal communication, planning and prioritization skills
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed