Sales Associate

Petco•Glendale, AZ

1d•Onsite

About The Position

Petco is a company dedicated to helping pets live their best lives, operating as "where the pets go and where the pet people go." They aim to make a real difference, offer exciting career paths, foster an inclusive environment, and nurture employee wellbeing, guided by core values: Pet First (protect & empower pets and pet parents), Foster the Fun (connect & bond through passion for pets), and Let’s Go! (own & commit as one team). Petco has been serving pet needs for over 60 years, providing meals, toys, supplies, and expert support. The company comprises over 29,000 employees across more than 1,500 stores in the U.S., Mexico, and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. In 1999, Petco Love was founded, supporting thousands of local animal welfare groups and facilitating homes for approximately 7 million animals through in-store adoption events. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a welcoming, safe, and engaging environment. This role is suited for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail team setting.

Requirements

Passion for animals and interest in pet care
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Basic math skills and comfort handling cash and transactions
Strong attention to detail and reliability

Nice To Haves

Previous retail or customer service experience

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.