Sales Associate

Five Below • Upper Moreland Township, PA

19h • Onsite

About The Position

At Five Below, the Sales Associate role is central to the store's energy, focusing on delivering outstanding customer service and driving sales. Associates are expected to embrace the company's purpose of 'Let Go & Have Fun' and adhere to 'The Five Below Way' values and behaviors. The company emphasizes a strong culture that inspires associates with big ideas, super energy, passion, and the ability to create a 'WOWplace'. This part-time position requires individuals who are passionate about customer service, detail-oriented in merchandise organization, skilled in stocking, and efficient at checkout. Five Below is a leading growth retailer offering trend-right, extreme value, high-quality products, with most items priced between $1 and $5. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below has over 1,900 stores in 46 states.

Requirements

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Benefits

• Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees