Sales Associate, Part-Time - Cabazon Outlets

Reformation • Cabazon, CA

7h • $18 • Onsite

About The Position

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone, recognized as one of Fast Company’s Brands That Matter and a winner of a Best Carbon Footprint award. The company aims to be Climate Positive by 2025 and Circular by 2030, pushing the entire industry forward. Reformation is a global brand with over 50 stores and its own sustainable factory in LA, innovating across categories like accessories, swimwear, and sleepwear. It is a mission-based company that invests in an inclusive culture, fostering innovation, growth, and belonging. The Sales Associate role at Reformation is not about the status quo; every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, the role uses technology to create a unique interaction between customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals and reports to the Store Manager.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance.
• Commuter benefits to help support your travel to and from work.
• Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (sustainable) funds.
• Opportunity to collaborate with people all around the world due to global offices in LA, NYC and London, as well as a global retail team.
• Access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Donations to community efforts on a yearly basis based on employee causes.
• Clothing discount.
• Culture events (like our annual Ref Values week and Volunteer Time Off).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees