Sales Associate - Evening Shift

Workout Anytime•Indian Trail, NC

10d•$10 - $12

About The Position

Are you a happy person who thrives in a bustling fitness club? We are seeking an enthusiastic and personable individual to be the face of our club each evening from 5pm to close. The ideal candidate will greet each member by name with a smile and assist new customers in navigating the club, creating a warm and inviting community.

Requirements

High school diploma or equivalent
Previous customer service or sales experience preferred
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to work evenings, weekends, and holidays as needed
Positive attitude and a team player
Ability to stand for extended periods and perform physical tasks as needed

Nice To Haves

Previous customer service or sales experience preferred

Responsibilities

Develop and maintain relationships with current members on a first-name basis
Determine prospects' goals and motivations and provide knowledge on all products, programs, and services
Ensure prospects understand the value of [Your Club Name] in reaching their fitness goals
Engage in opportunities that positively impact the member experience
Adhere to operational excellence standards for providing a great member experience
Consistently seek opportunities to gain new members and elevate service levels
Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
Develop relationships within the community and local small businesses by involving the club in community events
Build a network of contacts through prospecting and referrals
Handle member complaints and resolve issues promptly
Maintain a clean and orderly gym environment
Reach and surpass monthly sales projections
Perform all basic transactions including billing changes, freezes, club-to-club transfers, and member-to-member transfers
Attend sales and training meetings as necessary