Sales Associate

Clayton Homes•Austin, TX

18d•Onsite

About The Position

The Sales Associate plays a key role in supporting the sales team by fostering client relationships and helping capture residential new home sales. This position assists in demonstrating product features, providing relevant information to potential home buyers, and delivering an exceptional customer experience. The Sales Associate also provides critical administrative support throughout the sales and contract process, ensuring accuracy, efficiency, and consistency. Unlike an entry-level sales assistant, this accelerated role provides the opportunity to curate the sale from start to finish. The Sales Associate works closely with Sales Professionals, assisting with Comparative Market Analyses (CMAs), guiding prospects through the buying journey, and gaining hands-on experience in the complete sales process. This position is designed as a development path toward becoming a Sales Consultant.

Requirements

HS diploma or equivalent required.
Minimum of 2 years of sales experience required, ideally in a commission-based industry such as new home sales, luxury retail, fine goods, or automotive sales.
Excellent communication, organization, attention to detail, and diligence in following up with leads.
Must be able to work evenings as needed, as well as weekends.
Proficiency in MS Office, especially Excel and PowerPoint.
Ability to multitask and manage various projects and deadlines simultaneously.
Team-oriented, motivated, and committed to professional presentation (business professional attire required).

Nice To Haves

Experience as a New Home Sales Assistant is strongly preferred.
Familiarity with CRM systems and practices is a plus.

Responsibilities

Provide extraordinary customer service and fully understand and communicate product offerings, building processes, financing plans, and the mortgage process to help guide prospects/buyers.
Prepare accurate reports including competition analysis for all competitors in the division, as well as Sales and Traffic reports for the communities.
Assist Sales Professionals in preparing Comparative Market Analyses (CMAs) to support pricing and sales strategies.
Answer phones and schedule appointments for sales consultants.
Greet potential home buyers and provide community brochures/information.
Collate and maintain sales materials including brochures and literature.
Ensure model home is clean and orderly (remove all trash, stock fridge, etc.).
Timely open and close the model home, completing all checklists.
Assist Sales Professionals with activities such as updating CRM systems.
Maintain a customer satisfaction rating of 90% or above.