Sales Associate

HouseMart•Kihei, HI

9h•Onsite

About The Position

HouseMart is a locally owned, family-run company with a proud 70+ year history and over 500 employees across Hawaii, Washington, Oregon, and Nevada. Our 34 stores—including Ace Hardware, Ben Franklin Crafts, and Daiso—are known for friendly service and a passion for helping our communities. If you're looking to grow with a company that values teamwork, innovation, and making a difference every day, HouseMart is the place for you! Kihei Ace Hardware is currently seeking Full-Time Sales Associates. The ideal candidate will be the face of our brand, able to process transactions in an accurate, efficient, and courteous manner, while maximizing sales, assisting customers and will work in accordance with the Company’s established policies and procedures.

Requirements

Customer Service, Retail, Cash handling experience preferred.
Ability to communicate effectively with fellow employees, management, customers and vendors using both verbal and written skills. Able to understand and follow instructions to complete assignments.
General knowledge of computer and computer systems.

Responsibilities

Greets every customer within 10 feet, in a timely, friendly, and courteous manner.
Determines customers’ needs and offers an appropriate service, product and/or suggestion. Personally accompany customers to the merchandise location.
Cultivates customers’ good will and encourages repeat business through suggestive selling. Handles customer special orders for non-stock items. Writes customer rain checks.
Continually educates themselves about products and retains specific knowledge about current advertised items
Unloads freight container. Accurately receives, checks in, prices merchandise. Notates overages, shortages, damages, backorders, etc.
Assists in setting up and breaking down regular, seasonal and/or promotional events as assigned. Accurately handles the pre/post sale preparation and completes follow-up reports.
Performs weekly physical counts as assigned to maintain inventory levels. (i.e. zero counts, negative on-hand, etc.)
Assists in store recovery (i.e. straightening, fronting, dusting, and merchandise of product) according to proper schematics and established plan-o-grams.
Properly uses and secures two-way radios and headsets as assigned.
Is aware of potential security, safety and/or shoplifting issues and reports any incidents and/or concerns immediately to management.
Retrieves shopping carts and/or baskets and returns them to their assigned areas
Able to report to work as scheduled. Demonstrates regular and reliable attendance. Attends and participates in training sessions and monthly store meetings as required.
Help train new sales associates/cashiers as requested.
Accurately prices and displays (i.e. bins, shelves, displays, etc.) merchandise. Assists store management in the annual preparation and taking of the store’s physical inventory.
Performs general housekeeping duties (i.e. up keeps a professional appearance of the office, store’s floors, fixtures, restrooms, employee lounge, etc.) Performs general maintenance of the store’s premises (i.e. store entrance, parking lot, receiving, etc.)
Performs all related duties of a Cashier.
Promptly and accurately performs any other related duties as assigned by store management.