Copy Of Sales Associate

Fluent•Coral Springs, FL

37d

About The Position

FLUENT corp. is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, New York and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched. We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry. Find out more at www.getfluent.com. Follow us on LinkedIn. ROLE SUMMARY As a Curator, you are a salesperson and will be the first point of contact for our customers when they enter the store, you will help to create the energy and excitement around Fluent products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that's unlike any other. It starts with you reviewing a doctors' recommendation and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.

Requirements

Previous experience with customer service desired
Sales experience
Working knowledge of MS Office
Must be a multitasker, with the ability to work on several requests simultaneously without losing focus
Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes
Ability to build good relationships. There will be frequent contact with people, either face to face or by telephone or email
Teamwork- collaborating with others to improve overall standards of work and service
Excellent written and verbal communication skills
Ability to prioritize and integrate a proactive approach to assignments
Sales skills
High School diploma or GED
One+ years sales experience
Per state law, must be at least 21 years of age.
Must successfully complete a comprehensive background check.

Nice To Haves

Dispensary-related experience a plus

Responsibilities

Provide exceptional customer service while meeting and/or exceed sales goals.
Increase dispensary, team and personal sales over a given continuum.
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
Use available resources efficiently to assess the customer's health conditions and needs
Escalate unresolved issues to the appropriate supervisor.
Assist on deliveries as a Health Educator
Conduct inventory count and sales reports.
Record details of each customer interaction and any actions taken
Follow up on all customer issues requiring additional research
Maintain adequate knowledge of the product guide and fully understand the benefits of Medical Cannabis
Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues, as applicable.