Sales Associate

Casa de Montecristo•Selma, NC

17h

About The Position

Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States. The Sales Associate is responsible for cultivating strong guest relationships and delivering operational excellence as part of a team that achieves high standards of results.

Requirements

Previous e xperience in a retail, hospitality or other service-centric environment.
POS and/or computer skills needed
Ability to work a flexible schedule (night, weekends, holidays)
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Passionate and persistent about a delivering a stellar guest experience.
A track record of meeting challenging sales and operational goals
Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Nice To Haves

Cigar knowledge a plus

Responsibilities

Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
Serves as a Casa de Montecristo brand ambassador.
Build relationships with customers.
Proactively and effectively communicate product features and benefits, as well as promotional information.
Demonstrate a tenacious drive for results.
Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
Develop and maintain strong knowledge of Casa de Montecristo products.
Assists in the complete operations of the store.
Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as sta te and local regulations.
Maintains visual and cleanliness standards to support the brand image.
Ensures a comfortable, responsible and safe environment.
Other duties as assigned