Sales Associate

Carters Inc. • Toledo, OH

2d • Onsite

About The Position

As a Sales Associate at Carter's, you will be the primary point of contact for growing families, assisting them with product styles, features, and benefits for all their parenting journey needs, from new baby essentials to school preparations. You will work in a welcoming and inclusive environment that values and optimizes skills and talents. Carter's Inc. is the largest North American apparel retailer for babies and young children, including brands like Carter’s, OshKosh B’gosh, SkipHop, and Little Planet. The company is recognized as the #1 most-purchased children’s clothing brand, known for quality products and lasting careers. Carter's maintains a close-knit culture and invests in its teams through training and development programs, fostering connections between customers, teams, and families. The company values caring, teamwork, flexibility, and growth.

Requirements

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Benefits

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed