Sales Associate

Petco•Tyler, TX

1d•Onsite

About The Position

Want to help pets live their best lives? Petco is a company proud to be "where the pets go" and where pet people go, aiming to make a real difference, create exciting career paths, and nurture wellbeing. Their core values include 'Pet First - Protect & Empower', 'Foster the Fun - Connect & Bond', and 'Let’s Go! Own & Commit'. Petco has been serving pets for over 60 years, providing everything from meals and toys to trusted supplies and expert support. They believe in the universal truths of pet parenthood and are present for every step of the way. With over 29,000 team members, Petco nurtures the pet-human bond in more than 1,500 stores across the U.S., Mexico, and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. In 1999, they founded Petco Love, which supports thousands of local animal welfare groups and has helped find homes for approximately 7 million animals. As a Sales Associate, you are central to the Pet Care Center experience, helping pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment. This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience.

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Support daily operational routines and task execution.