Sales Associate

The Ground•Yamhill, OR

1h•Onsite

About The Position

About The Ground Market With a commitment to local farmers and a goal of being the producers and purveyors of the best-tasting, most nutrient-dense food available anywhere, The Ground Market started when The Ground at Tabula Rasa Farms joined forces with Kookooklan Farms to create a business that supports farmers, animals, and the planet. Our commitment to local farmers that go the extra mile in growing or raising healthier food is unwavering, and guiding our growth is Source Farms’ goal is to be the producers and purveyors of the best-tasting, most nutrient-dense food available anywhere while providing a high quality of life for the animals that make it possible. The Ground Market is part of the ecosystem of The Ground which is based in the beautiful Willamette Valley. With an integrated approach to hospitality, The Ground is more than a destination. The Ground exists to realize human potential in harmony with the planet through hospitality in service to all species. It’s a philosophy of belonging that comes to life through our five core businesses: Agroecology, Food & Beverage, Accommodations, Wellness, and Programs & Events. Why we need you We seek key team members to assist in our sales efforts as well as at The Ground Market store, with the opportunity to grow into new roles and responsibilities over time within The Ground Market and The Ground ecosystem.

Requirements

Personable, friendly, and a genuine desire to provide outstanding service
Basic understanding of sales principles and customer service practices
Proficiency to communicate with customers, vendors, and coworkers through phone, email, and in person
Proficiency in Microsoft programs
Experienced in attracting and retaining customers
Ability to work as part of a team and take independent initiative without direct supervision
Ability to maintain a professional appearance
Must be available to work weekends
Experience providing excellent and gracious customer service plus follow through
Strong organizational skills
Plans, prioritizes, and organizes work effectively
Familiarity and passion with grass-fed and regenerative meat products
Ability to travel locally as necessary
Must have a clean driving record
2-3 years of experience in retail sales, hospitality, or similar

Responsibilities

Staffing The Ground Market store, talking to customers, assisting with sales
Greet and assist customers in an engaging and professional manner
Maintain current and thorough knowledge of all available products and partners to effectively advise and sell to customers in person, through email, over the phone or other channels
Follow up on vetted leads from Sale Manager and convert leads into consistent customers in The Ground Market custom exempt or USDA business models.
Develop relationships and knowledge of our customer base’s needs and purchasing tendencies that is tracked so that we can maintain strong service levels with them.
Maintain the appearance of all displays, tidying and restocking as needed
Participate in inventorying, stocking, and ordering as needed
Assist with pick up and distribution of orders at various processors
Various administrative tasks, including but not limited to: meat cutting instructions, communicating weights and prices of the product, end of day retail reconciliation
Prompt, personable, knowledgeable, solution-oriented responses to customers both in written and verbal form
Key Area of Focus: Sales Associate
Develops inside sales opportunities in collaboration with Sales Manager
Manages their implementation, tracking and operation
Owns and manages the customer experience during the buying process
Works with the rest of the team to develop new concepts and relay messages
Evaluate outside business development opportunities and share proposals with Sales and Store Manager prior to implementation