Sales Associate

MACKENZIE-CHILDS LLCNew York, NY
36d$20 - $22Onsite

About The Position

A MacKenzie-Childs Sales Associate is an individual with a vibrant personality, an efficient nature, and natural warmth. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.

Requirements

  • High School Diploma or GED required
  • Equivalent combinations of education and work experience will be considered
  • The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.
  • A dedication to excellent customer service.
  • Contribution to an engaging, warm, and dynamic retail team.
  • Ability to learn key systems.
  • Ability to build strong customer relationships.
  • Show a commitment to teamwork and goal attainments.
  • Ability to clearly and concisely communicate verbally and in writing.
  • Strong organizational skills including the ability to prioritize and work in a fast-paced environment.
  • Ability to maintain a high-level of professionalism.
  • Excellent work-ethic and initiative.
  • Ability to multi-task and excellent time management skills required.
  • Must be detail-oriented and well organized.

Responsibilities

  • Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers.
  • Create a positive selling experience that encourages customer shopping.
  • Create, at all times, a customer experience that upholds MacKenzie-Childs standards
  • Demonstrate a proactive approach to developing a clientele- both personally and for the team
  • Answer the phone as well as assist customers with questions via phone, email and in person.
  • Drive revenue for the store, build UPT and ADT
  • Keep the shop floor looking lovely (aka: fully stocked and cleaned)
  • Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary
  • Participate in MacKenzie-Childs training sessions
  • Assist in expected opening and closing procedures
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