Ace Hardware Sales Associate

Ace Hardware•La Grange, IL

36d•Onsite

About The Position

The Sales Associate will not be "selling products", rather they will be assisting in "solving problems" of those guests who seek their assistance. They will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Requirements

High School or GED equivalent
Standing, walking and lifting (up to 50lbs)

Nice To Haves

Formal retail experience or trades experience preferred but not mandatory

Responsibilities

Provide a positive representation of Hortons Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store
Possess a friendly outgoing demeanor; work well with customers as well as associates
Ensure all pages and calls are answered promptly, courteously and effectively
Forward any customer complaint that cannot be handled to a member of management
Possess strong product knowledge and knowledge of store layout and location of products
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time
Assist in creating a positive, professional and safe work environment
Assist with receiving, checking in and stocking of merchandise throughout the store
Assist with maintaining back stock levels
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise
Assist with merchandise resets through the store
Ensure signage is current throughout the store
Communicate any merchandising, cost control or sales idea to General Manager
Participate in store meetings
Be professional in appearance and actions
Perform all other duties as assigned