Sales Associate

Glanbia
32d$75,000 - $85,000Remote

About The Position

Glanbia is a better nutrition company, home to consumer brands and ingredients that help people around the world feel strong, nourished, and to perform well at any age. Our wide range of dairy and functional proteins offer superior functional properties and excellent nutritional support. US Cheese, together with our joint venture partner, is the leading supplier and marketer of American-style cheddar cheese in the US. Our global ingredient solutions business creates better, healthier and smarter nutritional and functional ingredients for healthy lifestyles. We are hiring a Sales Associate - due to an internal promotion- to support existing House accounts and Influencers (Product Development Consultants) along with their clients.

Requirements

  • Bachelor's degree with at least 2 years of internal sales experience or similar
  • Intermediate MS Suite - Excel, Word, PowerPoint
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Position is remote with light/moderate overnight travel by land and/or air as required. Estimated at ~10%.

Responsibilities

  • Serve as the first and primary contact for all existing and potential customers / influencers.
  • Identify customer needs and adapt/customize product offering as required to fulfill those needs. Determine which customers require more individualized attention.
  • Provide support to the outside sales team in a backup capacity including data entry in CRM maintaining and entering customer information such as regulatory & sample projects and contact & customer records.
  • Troubleshoot customer concerns and work with other departments within the company such as quality, manufacturing and procurement to address and resolve concerns. Initiate investigations as needed into material customer issues with quality and/or R D and relay investigation results back to client in a positive and professional manner that best preserves the business relationship.
  • Develop and maintain knowledge of company product offerings. Anticipate competitive products or services and distinguish them from competitor's products or services. Research as needed into competitive products and market conditions and relay any competitive information gained in the field to the greater sales organization. Work with quality, manufacturing and R D to formulate new products based upon customer inputs.
  • Coordinate company staff to accomplish the work required to close sales including but not limited to, following up for collection of payment, and coordinating shipping schedules and delivery of merchandise.
  • Utilize company sales tools to generate sales forecasts for respective territory and activity and call reports.
  • Travel and participate in select company sales meetings, various trade shows and travel directly related to customer development and product sales as required
  • Follow up in a timely manner to assigned leads / customer inquiries.

Benefits

  • Glanbia provides a reasonable range of compensation for roles; the annual salary for this role is $75,000 - $85,000.
  • Glanbia provides a reasonable range of compensation for roles that may be hired in Illinois.
  • We offer the opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.
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