Sales Associate- N Phoenix
About The Position
The Sales Associate is responsible for selling products and assisting customers in the store. This role involves greeting customers, understanding their needs through open-ended questions, and educating them on products like grills and grilling techniques. The associate will recommend complementary products to enhance the customer's outdoor living vision and advise on merchandise utilization and care. Other duties include maintaining floor presentation, performing customer follow-up calls, receiving and stocking inventory, processing sales contracts and payments, and potentially generating leads outside the store. The position requires continuous training to maintain product knowledge and a willingness to assist co-workers. The role operates under immediate supervision, relying on established guidelines.
Requirements
- Customer/Client Focus
- Problem Solving/Analysis
- Time Management
- Communication Proficiency
- Teamwork Orientation
Responsibilities
- Selling products and attending to customers in the store
- Offer a friendly greeting, sincere smile, and make eye contact with customers
- Help customers envision their ideal backyard setting
- Ask open-ended questions to get a better understanding of customers’ needs
- Educate customers on the different types of grills and different types of grilling techniques
- Recommend complementary products to help customers complete the entire outdoor paradise vision
- Advise customers on proper utilization and care of merchandise
- Maintain immaculate floor presentation
- Perform follow up calls to customers who made contact in store
- Receive and put away weekly replenishment trucks
- Prepare sales contracts and accepted payment through cash, check and credit card
- Process payments by totaling purchases; processing checks, financing, cash, and credit cards
- Be willing to generate leads outside the store by working with local businesses and contractors
- Good organizational traits for maintaining possible sales quotes and completed sales
- Basic Writing Skills for Internal and External email communications
- Be willing to travel to other stores within the area for coverage
- Continuous training to maintain and grow product knowledge
- Willing to assist co-workers
- Be able to lift up to 50 lbs
- Basic Computer knowledge to use Point of Sales materials, and Internet functions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
