Sales Associate - Cole Hardware

Cole Hardware•San Francisco, CA

12d•$19 - $20•Onsite

About The Position

As a Sales Associate at Cole Hardware, youll do more than just work a register you'll become a trusted resource for our customers. Whether helping someone find the perfect kitchen tool, stocking shelves with care, or making the store look fantastic, your goal is to create Positive Dinnertime Conversations our way of saying we care deeply about people, products, and community. POSITION OVERVIEW: Are you an expert on all things plumbing and electrical? Do you have a passion for power tools, or a fascination with fasteners? Maybe you have a background in construction, or you're an avid DIY-er. If you possess extensive knowledge of hardware-related products, or a willingness to learn, we invite you to join our team! The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, demonstrate product knowledge, generate sales, merchandise products, and support the store management team. At Cole Hardware, we strive to create Positive Dinnertime Conversations with every interaction. We're looking for folks who always operate professionally, with enthusiasm & a smile and goodwill towards our customers and your coworkers.

Requirements

Exceptional customer service skills
Retail or hardware product and project knowledge and experience a plus
Evening and weekend availability
High School or GED equivalent.
Standing, walking, lifting (up to 40lbs), and climbing (ladders, stairs, etc.)

Responsibilities

Ensure all customers receive outstanding service.
Generate sales by answering questions, sharing product knowledge and advising on projects
Stock shelves and merchandise incoming product when shipments are received
Operate point of sales systems to complete transactions and special orders
Maintain a well-stocked, well-organized department and back-stock area
Uphold merchandising, inventory, and store cleanliness standards and procedures
Provide in store services such as: key duplication, knife sharpening, wood & glass cutting, etc
Execute the day-to-day goals and priorities assigned by store management
Be responsive to safety issues & be conscious of shoplifting activity
Other duties may be assigned as needed