Sales Associate
About The Position
Petco is a company dedicated to improving the lives of pets and people, operating over 1,500 stores, 250+ Vetco Total Care hospitals, and hundreds of preventive care clinics across the U.S., Mexico, and Puerto Rico. Founded in 1999, Petco Love supports animal welfare groups and has facilitated homes for approximately 7 million animals. As a Sales Associate, you are central to the Pet Care Center experience, helping pet parents find suitable products and solutions while fostering a welcoming, safe, and engaging environment. This role is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail team setting.
Requirements
- Passion for animals and interest in pet care.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
Nice To Haves
- Previous retail or customer service experience
Responsibilities
- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
- Share accurate product and pet care information to help customers make informed choices.
- Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
- Greet customers and deliver friendly, helpful, and solution-focused service.
- Create positive shopping experiences that build trust and customer loyalty.
- Support teammates through collaboration and teamwork.
- Help maintain an organized, visually appealing sales floor.
- Assist customers in selecting products and services that meet their pets’ needs.
- Process sales, returns, and exchanges accurately and efficiently.
- Stock shelves, replenish merchandise, and support inventory integrity.
- Assist with store recovery, merchandising, and promotional set-ups.
- Follow all company policies, procedures, and safety standards.
- Support additional tasks and responsibilities as assigned.
- Deliver consistent, courteous, and knowledgeable service.
- Educate customers on products, services, and promotions.
- Support store sales and service goals.
- Maintain store cleanliness, organization, and presentation standards.
- Assist with inventory replenishment and stock accuracy.
- Support daily operational routines and task execution.
Benefits
- Purpose-driven work that makes a difference for pets and people.
- A welcoming, inclusive team environment.
- Opportunities to learn, grow, and explore career paths.
- A fun, fast-paced role where no two days are the same.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
