Sales Associate - Bi-lingual

Schewel Furniture Company Inc•Danville, VA

13d

About The Position

Schewels Home is a family-owned retail furniture company, currently in its fifth generation of ownership. With a steadfast commitment to quality and personalized customer service, we offer a diverse selection of home furnishings to enhance our customers' living spaces. We are seeking a Sales Associate, Bi-lingual preferred, to join our team at Schewel Furniture Company. The ideal candidate is personable, collaborative, and thrives in a fast-paced environment, who provides exceptional customer service and drives sales revenue at Schewels Home. Responsibilities include assisting customers with product selection, providing product knowledge, and ensuring the overall satisfaction of customers.

Requirements

Previous retail sales experience preferred.
Strong customer service skills with the ability to build rapport with customers.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills for accessing product information.
High school diploma or equivalent required.

Nice To Haves

Previous experience in retail sales or customer service preferred.

Responsibilities

Greet customers and provide assistance in a friendly and professional manner.
Assist customers with product selection and provide detailed product knowledge.
Answer customer inquiries and address any concerns or complaints promptly.
Actively engage customers to drive sales and meet monthly sales targets.
Recommend additional products or services to enhance the customer's shopping experience.
Strictly adhere to the Sales Management Process.
Effectively sell Customer Care Options (CCOs) and answer Customer’s questions appropriately on these products.
Stay informed about product features, pricing, and promotions.
Attend training sessions to enhance product knowledge and sales techniques.
Complete assigned trainings via the Learning Management System (Schewels LMS).
Ensure the showroom is clean, organized, and visually appealing at all times.
Assist with merchandising efforts, including organizing the floor and arranging displays as necessary.
Participate in physical inventory when necessary.
Collaborate with team members to achieve sales goals and provide excellent customer service.
Communicate effectively with coworkers and management to ensure a positive work environment.
Perform additional duties as assigned by the Store Manager.