Sales Associate
About The Position
As a Sales Associate at Petco, you are central to the Pet Care Center experience, helping pet parents find the right products and solutions for their pets. This role involves creating a welcoming, safe, and engaging environment for all visitors. It is suited for individuals who enjoy helping others, are eager to learn about pet care, and thrive in a fast-paced, purpose-driven retail team setting. Petco is dedicated to improving lives by prioritizing pets and pet parents, fostering fun experiences, and encouraging teamwork and authenticity across its 1,500+ stores, hospitals, clinics, and distribution centers.
Requirements
- Passion for animals and interest in pet care.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
Nice To Haves
- Previous retail or customer service experience
Responsibilities
- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
- Share accurate product and pet care information to help customers make informed choices.
- Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
- Greet customers and deliver friendly, helpful, and solution-focused service.
- Create positive shopping experiences that build trust and customer loyalty.
- Support teammates through collaboration and teamwork.
- Maintain an organized, visually appealing sales floor.
- Assist customers in selecting products and services that meet their pets’ needs.
- Process sales, returns, and exchanges accurately and efficiently.
- Stock shelves, replenish merchandise, and support inventory integrity.
- Assist with store recovery, merchandising, and promotional set-ups.
- Follow all company policies, procedures, and safety standards.
- Support additional tasks and responsibilities as assigned.
- Educate customers on products, services, and promotions.
- Support store sales and service goals.
- Support daily operational routines and task execution.
Benefits
- Purpose-driven work that makes a difference for pets and people.
- A welcoming, inclusive team environment.
- Opportunities to learn, grow, and explore career paths.
- A fun, fast-paced role where no two days are the same.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
