Sales Associate - Part Time - SouthPark - Charlotte, NC

Mizzen+Main•Charlotte, NC

14d•Onsite

About The Position

Mizzen+Main is seeking a highly motivated, energetic, and customer-focused Retail Sales Associate to join our growing team. As a Sales Associate, you will serve as a brand ambassador and help deliver an exceptional shopping experience for every customer. Applicants should possess a passion for fashion, strong interpersonal skills, and a drive to meet and exceed sales goals.

Requirements

Prior retail or customer service experience preferred, but not required.
Strong communication, interpersonal, and problem-solving skills.
A team player with a positive attitude and a passion for helping others.
Flexibility to work varied hours including evenings, weekends, and holidays as needed.
Dependable and punctual, with the ability to follow direction and take initiative.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

Responsibilities

Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and always represent the brand with professionalism and enthusiasm.
Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
Support and help execute in-store events in alignment with brand expectations and presentation standards.
Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
Follow all company policies and procedures, including operational and safety guidelines.
Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.