Sales Associate

Hawk CDJR Fiat•Forest Park, IL

About The Position

Hawk Chrysler Dodge Jeep Ram Fiat of Forest Park is the #1 store in Chicago's dynamic and rapidly growing automotive group, with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Earn competitive pay with industry-leading benefits. Our new, modern facility was built for success and is looking for driven sales professionals. Experience is welcome, but motivation is required. A strong candidate will have superior customer service skills and excellent communication. Have the ability to work in a fast paced environment. Advance your career with real growth potential and a high-performing team.

Requirements

Pass all required testing to become a certified salesperson.
Comprehend the federal, state, and local laws that govern retail auto sales.
Have the ability to make proper introductions to customers and service department personnel. Assist the customer in showcasing the quality and efficiency of the dealership’s service operations.
Fulfill sales, customer service, and job performance as indicated in the Sales Performance Checklist.
Be legally and technically conscious to operate company and customer-owned vehicles.
Must be insurable by the company.
Can follow company safety policies and practices. Any accidents or damage must be reported immediately to a Manager/Supervisor.
High school diploma or the equivalent.
Capacity to read and comprehend instructions and information.
IL license and have an acceptable driving record.
Ability to sell a minimum quota according to dealership standards.

Responsibilities

Be conscious that business is built on customer satisfaction and be willing to commit themselves to guarantee satisfaction to customers.
Determine each customer’s vehicle needs by asking questions and listening.
Demonstrate new and used vehicles (includes test drives).
Deliver new and used vehicles to customers. This process intends to ensure that the customer understands the vehicle’s operating features, warranty, and paperwork.
Attend sales meetings.
Maintain an owner follow-up system that encourages repeat and referral business that contributes to customer satisfaction.
Stay informed of new industry products, features, accessories, and their advantages.
Set personal income goals that align with dealership standards and how to achieve them.
Report to the General Sales Manager regarding objectives, planned activities, and reviews.
Strategize and analyze to determine how to use time more effectively.
Understand the technical terminology and technological changes in the automotive industry.