Sales Associate - Cleveland, OH - Johnson & Johnson MedTech - Orthopaedics
About The Position
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Orthopaedics team is fueled by innovation at the intersection of biology and technology, developing the next generation of smarter, less invasive, more personalized treatments. They help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems, building solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world, with solutions designed to advance patient care and deliver clinical and economic value. DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions. The Sales Associate position involves providing clinical and customer support in hospitals and procedures, ensuring high-level customer service, sales logistics, technical expertise, and product knowledge. Sales Associates also support sales objectives, cover cases, and manage surgeon and account relationships within a geographic territory, potentially offering the full breadth of portfolio, services, and solutions for assigned accounts.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
- Minimum of 4 years of professional and/or related experience
- Recently transitioned from Active Military Duty
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
- A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Responsibilities
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in prescribed territory.
- Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through their clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Benefits
- 100% commission and is eligible for a bi-weekly draw
- medical insurance
- dental insurance
- vision insurance
- life insurance
- short- and long-term disability insurance
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
