Sales Associate

Carters Inc. • Waterloo, NY

1d • Onsite

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families, assisting them with new baby essentials, school preparation, and all the significant and minor moments of their parenting journey. You will join a welcoming and inclusive environment that values and optimizes skills and talents. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. Carter’s is recognized as the #1 most-purchased children’s clothing brand, having become an industry leader by providing quality products and offering lasting careers. The company maintains a close-knit culture since its founding and invests in its teams with training and development programs to foster collective success. A career at Carter’s emphasizes connections between customers, teams, and families, characterized by caring, teamwork, flexibility, and growth.

Requirements

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Benefits

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual.
• We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees