Sales Associate - Batteries Plus

Batteries Plus•New Bern, NC

1d•Onsite

About The Position

This role involves working in a customer-oriented, frequently fast-paced retail environment, offering opportunities for skill development, knowledge growth, and career advancement. The primary responsibilities include consultatively selling batteries, light bulbs, and accessories to both retail and commercial customers, as well as performing repairs on iPhones, iPads, and other smartphones and tablets. Associates are expected to engage customers, understand their battery and lighting needs, and provide appropriate solutions. Key tasks also include performing battery tests, installations, and battery pack rebuilds. The position requires contributing as a team member to the overall success of the store, and associates must be able to lift over 50 pounds, possess a valid driver's license, and have reliable transportation. Success in this role hinges on integrity, reliability, a helpful and courteous customer focus, strong product knowledge, effective sales skills, and a friendly team-oriented approach.

Requirements

Ability to lift 50 + pounds
Valid driver's license
Access to reliable transportation
Integrity
Reliability
Helpful/courteous customer orientation
Product knowledge
Sales skills
Friendly Team orientation
Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems
Good listening and verbal communication skills with a customer focus
Organizational and analytical problem solving skills
Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects
Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges

Nice To Haves

H.S. diploma/equivalent
6 months prior work experience
Prior retail experience
Clean driving record
Demonstrated technical aptitude and or technical experience

Responsibilities

Consultatively sell batteries, light bulbs, and accessory items to retail and commercial customers.
Fix iPhones, iPads and other smart phones and tablets.
Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions.
Perform battery tests, installations, and battery pack rebuilds.
Contribute as a Team Member to the overall success of the store.
Live a "Customer First" mentality.
Perform Customer Service / Sales duties.
Greet customers promptly, determine needs and answer questions.
Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
Ask questions to identify potential commercial customers.
Operate computer/cash register to initiate and complete sales transactions.
Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
Maintain the facility, inventory, property, and customer service levels to management standards.
Develop and maintain current knowledge of product and service offerings.
Adhere to general and specific safety standards.
Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.
Rotate and stock inventory; perform inventory counts as required.
Load, unload, and deliver or arrange delivery of products.
Organize daily recovery of displays to achieve full store appearance.
Maintain retail shelf label pricing.
Build displays; setting up & taking down shelves and fixtures.
Prepare store for daily opening and closing.