Sales Associate - Southern California

Establishment Labs

1d•$70,000 - $100,000•Remote

About The Position

The Sales Associate Representative supports the sales team in promoting and selling the Motiva USA portfolio to plastic surgeons. This role involves managing operational duties within the region, building relationships, understanding customer needs, and providing product knowledge to ensure customer satisfaction and drive sales growth. Please note: This is a remote role, we will be considering candidates located in the Orange County and Southern California area.

Requirements

Experience and training in sales
Ability to be credentialed and work in an OR setting (this person will be assisting and observing surgeries)
Bachelor's Degree
Ability to be credentialed and work in an OR setting (this person will be assisting and observing surgeries)
Hands on and proactive attitude
Able to work within an evolving environment
Ability to manage all administrative tasks in a timely manner
Ability to work independently
Ability and willingness to travel extensively as required
Strong communication skills
Proficient with Microsoft Excel, PowerPoint, Word, Outlook and Teams
Able to work with a team as well as independently in fast-paced environment/experience prioritizing
Program/Project execution

Responsibilities

Manage product availability and logistics by tracking inventory levels and coordinating shipments and returns to ensure timely deliveries and minimize stock issues.
Support territory planning by assisting with account segmentation and sales forecasting to help maximize sales opportunities within assigned territories.
Assist with sales presentations by using approved materials to present products to surgeons, promoting product understanding and interest.
Collaborate on lead generation by working closely with sales representatives to identify, qualify, and follow up on leads, driving sales growth and customer acquisition.
Support marketing programs by educating practices and executing promotional initiatives that convert patients to Motiva and enhance overall brand visibility.
Provide practice development support by training front desk teams and Patient Care Coordinators (PCCs), as well as executing consumer-facing programs to improve patient engagement and practice performance.
Build and maintain strong customer relationships by serving as a primary point of contact for inquiries, ensuring high levels of customer satisfaction and retention.
Maintain in-depth product knowledge by staying up to date on portfolio features, clinical benefits, and industry trends to effectively communicate product value.
Support surgeon training by assisting with product demonstrations and providing on-site procedure support to ensure accurate and appropriate product utilization.
Ensure compliance by adhering to company policies, using MLR-approved materials, and following all applicable regulations to maintain ethical standards and policy adherence.