Sales Associate

Petco • Chaska, MN

12h • Onsite

About The Position

Petco is a company dedicated to helping pets live their best lives, operating as "where the pets go and where the pet people go." They aim to make a real difference, offer exciting career paths, foster an inclusive environment, and nurture employee wellbeing, guided by core values: Pet First (protect & empower pets and pet parents), Foster the Fun (connect & bond through passion for pets), and Let’s Go! (own & commit as one team). Petco has been serving pets for over 60 years, providing meals, toys, supplies, and expert support. The company believes in the universal truths of pet parenthood and supports every aspect of the pet-human bond. With over 29,000 employees, Petco operates more than 1,500 stores across the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. In 1999, they founded Petco Love, which supports thousands of local animal welfare groups and has helped approximately 7 million animals find homes. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a welcoming, safe, and engaging environment. This role is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail team setting.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Nice To Haves

• Previous retail or customer service experience

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.
• Health and financial benefits.
• 401K.
• Incentives.
• PTO.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees