Sales Associate

Trancy Logistics America Corporation•El Paso, TX

1d•Onsite

About The Position

This is an exempt, on-site position responsible for generating new business, expanding existing accounts, and delivering customized logistics solutions to clients. This role combines relationship-building, strategic prospecting, and consultative selling to identify customer needs and provide value-driven service offerings. The ideal candidate is a strong communicator with a solid understanding of logistics and import/export services. This position will report to the Operations Manager.

Requirements

Bachelor’s Degree from four-year college or University or equivalent combination of education and experience.
Three to five years of related work experience, along with experience in logistics or international trade.
A strong candidate for this position would demonstrate strong problem-solving skills, attention to detail, customer service, excellent negotiation and communication skills, and a proven ability to manage multiple tasks and projects simultaneously.

Nice To Haves

Proficiency in a foreign language is preferred.
An ideal candidate will have a strong understanding of global trade laws and regulations, experience with import/export software and tools, and a familiarity with international shipping methods and logistics.

Responsibilities

Develop and maintain strong relationships with clients requiring shipping, logistics, and import/export services, to ensure satisfaction and loyalty.
Identify new business opportunities through networking, referrals, industry events, and other channels.
Conduct effective sales presentations and service demonstrations that clearly communicate value and competitive advantage.
Prepare and provide accurate quotations to clients, including annual bid lanes and contract pricing.
Negotiate rates, terms, and contracts to maximize profitability while meeting customer needs and services expectations.
Coordinate closely with operations, logistics, and carrier/warehouse teams to ensure timely, accurate service execution.
Maintain detailed and accurate records of sales activities, forecasts, and strategic plans to track performance against sales targets; present this information to management.
Monitor industry trends, regulations, market conditions, and competitor activity to provide insight to clients and support strategic planning.
Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and maintaining ongoing communication.
May attend outside meetings such as customer visits, company group meetings, seminars, conventions, and conferences for both information sharing and learning purposes.
Performs special projects and other miscellaneous duties as assigned by management.
Follows up to complete any assigned work.
Maintains high ethical standards in the workplace.
Reports all irregular issues and problems to Division Manager for solution.
Maintains good communication with Vice Presidents, Supervisors, staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.