Sales Associate

Knitwell Group•Peachtree City, GA

1d•Onsite

About The Position

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories, established in 1947. They are known for modern classic style that is both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are key, and they hire individuals who bring new ideas, understand smart risk-taking, and can enhance their thriving culture. The company is committed to offering modern classic style for every body type, through a full range of sizes, inclusive to every woman. This position involves providing an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Sales Associates will take an active role in assisting the management team to build store business, support service enhancers like Concierge, and service multiple customers simultaneously. They are expected to be aware of fashion trends, seek information about new arrivals, and use product knowledge and fashion expertise to create outfits and suggest items for customers. The role also requires maximizing individual performance by participating in learning opportunities, accepting coaching, and achieving sales and service metrics in areas such as clientelling/outreach, appointment setting, and Talbots Classic Awards. Completing operational assignments like filling orders, replenishment, and recovery is also part of the job.

Requirements

Demonstrate selling competence, styling expertise and possess a love of fashion.
Driven to create, build and cultivate relationships.
Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
Demonstrates excellent verbal communication skills and a high level of integrity.
Possess the technological competency to navigate a computer/iPad/handheld system.
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
Able to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Have open availability of (15 to 20) hours per week.
Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Take an active role in assisting the management team to build store business.
Support all service enhancers to build strong relationships including active use of Concierge.
Service multiple customers at a time, multi-task and/or handle projects simultaneously.
Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Benefits

Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Comprehensive benefits packages accessible to both full time and eligible part time employees.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Referral Incentive Program
discounts on travel, shopping, concerts and more.

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