Sales Associate

Spartan Fitness•Niles, IL

12h•Onsite

About The Position

Become a part of the Pilates movement with Club Pilates! Spartan Fitness Holdings is Club Pilates' largest franchisee with over 160 studios across 16 different states. The size of our company allows Pilates to become a true career! With Spartan Fitness Holdings, you will have a huge network of support, opportunities for growth and development, health insurance benefits, 401K matching opportunities, free Pilates classes, employee discounts, and more! We are looking for enthusiastic, motivated, and hardworking individuals that want to help improve the lives of others through health, fitness and community! The Sales Associate plays a key role in driving studio growth and providing exceptional service to both prospective and current members. This position supports the Studio Manager in executing all aspects of the sales process, including lead generation, member engagement, and retention. The ideal candidate is enthusiastic, motivated, and passionate about helping others achieve their fitness goals through Pilates. The Sales Associate represents the brand with professionalism, positivity, and integrity, creating a welcoming environment that encourages members to become part of the Pilates community.

Requirements

High school diploma or equivalent required.
Strong sales and communication skills, with the ability to connect quickly and effectively with diverse individuals.
Customer-service oriented with a friendly, professional, and approachable demeanor.
Highly motivated and goal-driven with the ability to meet or exceed sales objectives.
Excellent organizational and time management skills; able to balance multiple priorities.
Works well under pressure and can adapt to a fast-paced environment.
Maintains confidentiality and professionalism with sensitive member information.
Team player with a collaborative spirit and a genuine desire to help others succeed.
Proficiency in computer applications including Microsoft Office Suite, Google Workspace, and CRM systems.

Nice To Haves

Previous experience in retail, service, or fitness sales strongly preferred.
Experience in a customer-facing role with a focus on relationship-building and client satisfaction.
Interest or passion for fitness, wellness, and Pilates is a plus.
ClubReady experience preferred.

Responsibilities

Execute all stages of the sales process, including lead generation, follow-up, and closing new membership sales.
Greet all members and prospective members warmly and ensure a positive studio experience from first contact to conversion.
Conduct informative and engaging tours of the studio, effectively identifying and addressing each prospect’s fitness goals and needs.
Present available membership packages, services, and programs confidently and clearly.
Maintain an acceptable and consistent level of sales performance in accordance with monthly targets.
Engage with prospects before, during, and after intro classes to ensure strong connections and a smooth onboarding process.
Support retention efforts by providing excellent customer service and fostering member relationships.
Assist with booking and confirming appointments via phone, text, and email to drive lead conversion.
Participate in special events (e.g., health fairs, open houses, member appreciation days) to promote studio visibility.
Maintain accurate lead and member information in the designated sales system.
Contribute to the overall cleanliness and organization of the studio environment.
Uphold the mission and values of the studio as a fitness and wellness provider.
Perform other related duties as assigned by management.