Sales Associate

Petco•Totowa, NJ

21h•Onsite

About The Position

Petco is seeking a Sales Associate to join their team, emphasizing a purpose-driven environment focused on pet well-being. The company prides itself on being a comprehensive resource for pet parents, offering products, services, and expert support. With over 60 years of experience, Petco operates more than 1,500 stores, 250+ Vetco Total Care hospitals, and numerous clinics across the U.S., Mexico, and Puerto Rico. They also founded Petco Love, which supports animal welfare groups and has facilitated millions of adoptions. As a Sales Associate, you will be central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a welcoming, safe, and engaging store environment. This role is ideal for individuals who enjoy helping others, have an interest in pet care, and thrive in a fast-paced, team-oriented retail setting.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.