Sales Associate - Somerville

Morgan Memorial Goodwill IndustriesSomerville, MA
Onsite

About The Position

This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment. The role involves processing customer sales accurately, handling various payment methods, providing comprehensive customer service by knowing inventory and store policies, maintaining merchandise organization, assisting with pricing recommendations, ensuring store cleanliness, and contributing to loss prevention efforts. The associate will also be responsible for answering store telephone calls.

Requirements

  • Must be able to speak and understand English.
  • Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
  • Ability to determine when to direct a problem situation to a supervisor required.
  • Satisfactory results of all required background checks.

Nice To Haves

  • High School graduate/GED or equivalent work experience preferred
  • Previous retail experience preferred.

Responsibilities

  • Processes customer sales quickly and accurately on the cash register.
  • Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
  • Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
  • Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
  • Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
  • Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
  • Ensures loss prevention by monitoring dressing rooms and observing customers.
  • Answers the store telephone.
  • May perform other duties as assigned.
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