Sales Associate - AutoNation Chevrolet North Richland Hills
About The Position
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. AutoNation is redefining the car-buying experience—and needs driven, customer-focused professionals to help lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed. With outstanding communication and listening skills, you’ll help customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, AutoNation offers a wide variety of new and used vehicles, customer financing, parts, and provides expert maintenance and repair services. AutoNation is committed to creating a diverse, equitable, and inclusive environment in the workplace and the services provided. They welcome candidates from all backgrounds who are passionate about making a positive impact. AutoNation values innovation, teamwork, and a commitment to making a positive impact in the world. AutoNation is the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150, currently undergoing an incredible multi-year digital transformation.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
Nice To Haves
- Sales or customer service experience preferred
- Prior sales experience, retail preferred
Responsibilities
- Interact with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment
- Respond to leads in a timely fashion
- Answer questions and provide information
- Help guide customers effectively from phone and internet contact to an in-store experience
- Provide an exceptional customer experience
- Help customers select their perfect vehicle
- Negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations
- Close the deal
- Provide an exceptional customer experience both before and after purchase
- Drive loyalty by following up to ensure customer satisfaction
- Help transition customers to the Service department to support their ownership experience
Benefits
- Competitive benefits
- Career paths into finance, management, and beyond
- A culture built on trust, transparency, and teamwork
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
