Sales Associate

Petco • Auburn Hills, MI

2d • Onsite

About The Position

Petco is seeking a Sales Associate to join their team, dedicated to helping pets live their best lives. This role is central to the Pet Care Center experience, where you will assist pet parents in finding suitable products and solutions while fostering a welcoming, safe, and engaging environment. Petco, with over 60 years of experience, is a leading pet care retailer with 29,000+ team members across more than 1,500 stores, 250+ Vetco Total Care hospitals, and various clinics and distribution centers. The company also founded Petco Love in 1999, supporting animal welfare groups and facilitating adoptions. This position is ideal for individuals who enjoy helping others, have an interest in pet care, and thrive in a fast-paced, purpose-driven retail setting.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Nice To Haves

• Previous retail or customer service experience

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices and educate customers on products, services, and promotions.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners, including an organized, visually appealing sales floor.
• Greet customers and deliver friendly, helpful, and solution-focused service, creating positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity and accuracy.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Support store sales and service goals.
• Support daily operational routines and task execution.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees