Sales Associate

Billy Reid•Birmingham, AL

7h•Onsite

About The Position

THE BRAND Billy Reid began designing almost 20+ years ago, with the intention of creating clothes he would want to wear - pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences. Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand OUR CULTURE · Creative + Collaborative · Fun, yet fast-paced · Belief in anything is possible · Everyone Matters Our Charleston shop is seeking a Sales Associate who is passionate about providing an outstanding customer experience by creating a positive, inviting and engaging in-store environment. The ideal candidate will have a strong understanding of and passion for the product and will enjoy interacting with customers to present product that will resonate with each individual shopper. Ultimately, through this mastery of product and customer interaction, the sales associate will work to achieve both individual and collective shop sales targets.

Requirements

Retail sales experience, ideally with a luxury retail brand
Resiliency – ability to find alternative solutions
Effective collaborator with peers
Strong verbal and written communication skills
Ability to work evenings and weekends when appropriate

Responsibilities

Deliver top-notch customer service and hospitality to ensure a positive customer experience
Develop strong product knowledge to better guide the client through options on the sales floor
Work closely with team members to collaborate on sales strategies and techniques to increase sales
Collaborate with store director to set, meet & exceed sales goals
Drive sales through service & customer relationships
Utilize Customer lists & profiles to maintain healthy & genuine connections with our customers
Support omni channel initiatives including but not limited to web order fulfillment and email opt in
Manage inventory levels on the floor and assist with shipping and receiving of product.
Maintain an elevated level of cleanliness and order within the sales floor and stockroom.
Operate in compliance with all Billy Reid policies and procedures
Complete all daily tasks in a timely manner