Sales Associate LA, CA Job 617.25
About The Position
Sales Associates at Dunn-Edwards deliver customer service that offers a distinctive shopping experience for both homeowners and professionals. Your responsibilities as a Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas and building trusted partnerships with our painting professionals. Sales Associates interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Sales Associate is responsible for upholding Dunn-Edwards store vision of fast and reliable service, while ensuring that the store is well stocked and maintained. Sales Associates continuously learn about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.
Requirements
- Four years of High School with diploma or GED equivalent; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Read and write English for safety purposes.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to Operate a Point of Sales system and complete cash transactions with financial accuracy.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- This job will require general computer knowledge, mathematical experience and customer service skills.
Responsibilities
- Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
- Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
- Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
- Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
- Adhere to company safety standards at all times
- Clean and maintain all areas of store and equipment as assigned
- Assist with maintaining proper merchandise inventory levels
- Must have the ability to communicate clearly both written and verbal
- The ability to stock and merchandise products according to planogram
- Meet expectations of core competencies related to the position: Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork
- Additional duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
