Sales Associate

PetcoSan Diego, CA
Onsite

About The Position

As a Sales Associate at Petco, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while fostering a welcoming, safe, and engaging environment. This role is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting. Petco has been serving pets and pet parents for over 60 years, operating more than 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside 250+ Vetco Total Care hospitals and distribution centers. With over 29,000 team members, Petco is committed to nurturing the pet-human bond and supports animal welfare through Petco Love, which has helped approximately 7 million animals find homes.

Requirements

  • Passion for animals and interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.

Nice To Haves

  • Previous retail or customer service experience preferred

Responsibilities

  • Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
  • Share accurate product and pet care information to help customers make informed choices.
  • Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
  • Greet customers and deliver friendly, helpful, and solution-focused service.
  • Create positive shopping experiences that build trust and customer loyalty.
  • Support teammates through collaboration and teamwork.
  • Help maintain an organized, visually appealing sales floor.
  • Assist customers in selecting products and services that meet their pets’ needs.
  • Process sales, returns, and exchanges accurately and efficiently.
  • Stock shelves, replenish merchandise, and support inventory integrity.
  • Assist with store recovery, merchandising, and promotional set-ups.
  • Follow all company policies, procedures, and safety standards.
  • Support additional tasks and responsibilities as assigned.
  • Deliver consistent, courteous, and knowledgeable service.
  • Educate customers on products, services, and promotions.
  • Support store sales and service goals.
  • Maintain store cleanliness, organization, and presentation standards.
  • Assist with inventory replenishment and stock accuracy.
  • Support daily operational routines and task execution.

Benefits

  • Purpose-driven work that makes a difference for pets and people.
  • A welcoming, inclusive team environment.
  • Opportunities to learn, grow, and explore career paths.
  • A fun, fast-paced role where no two days are the same.
  • Health and financial benefits
  • 401K
  • Incentives
  • PTO

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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