Sales Associate

Orangetheory Fitness•Birmingham, AL

42d•$12 - $15

About The Position

The Sales Associate (SA) role is responsible for running all "front of house" fitness studio operations The SA has a strong focus on a premier customer experience, as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The SA is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer experience levels.

Requirements

Excellent customer service skills
Previous sales experience with strong sales skills (experience working in a quota bearing role highly preferred)
Solid verbal and written communication skills required
Able to multitask and excel in a busy work environment
Functional computer skills required - MS Office programs (Word, Excel), internet, computer program software use
Health and fitness minded required
High school diploma required
Flexible to work mornings, afternoons, evenings and weekend hours as needed

Responsibilities

Maintains accurate records using established OTF sales systems.
Responsible for conducting a minimum of 40 calls per shift to prospective members, scheduling at least 4 appointments daily, and generating 10 self generated leads daily.
Complete all shift duties & cleaning tasks according to the daily checklist
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate credit card transactions
Follow up and follow through activities with all prospective clients
Works closely with Coaches to ensure that processes are fulfilled
Responsible for attending and participating in all relative OTF training programs
Attend weekly team meeting & one marketing event per quarter
Handle & resolve client account concerns/questions