Sales Associate, Temporary Part-Time - Southport

Reformation•Chicago, IL

1d•Onsite

About The Position

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone, earning recognition as one of Fast Company’s Brands That Matter and a Best Carbon Footprint award winner. The company has ambitious goals, including being Climate Positive by 2025 and Circular by 2030, while striving to advance the entire industry. Reformation is a global brand with over 50 stores and its own sustainable factory in LA, innovating across categories like accessories, swimwear, and sleepwear. The company is mission-based, investing in an inclusive culture to foster innovation, growth, and belonging. The Seasonal Sales Associate role is not about maintaining the status quo; every team member is dedicated to building a company rooted in excellence. With an obsession for customers and sustainability, Reformation leverages technology to create a unique interaction between customers, employees, and the brand. The Associate will be responsible for executing all efforts required to achieve individual sales goals.

Requirements

Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast-paced setting.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

Consistently meet and exceed sales goals.
Assist in clientele generation through customer engagement.
Contribute to an in-store experience for customers that both surprises and delights them.
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
Understand the need for consistent inventory accuracy and controls in store.
Contribute to Loss Prevention in all areas of the business.
Uphold time and attendance policy.
Ensure the selling floor reflects the brand and concept standards at all times.
Share your deep knowledge about our product with genuine enthusiasm.
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
Help ensure that the store environment is inspiring and our product is easily accessible.
Understand the core values and culture of Reformation and reflect these in all efforts.
Maintain and uphold a professional, healthy, and productive work environment.