Sales Associate

Petco•Richland, WA

1d•$16 - $22•Onsite

About The Position

Petco is a company dedicated to helping pets live their best lives, operating as "where the pets go and where the pet people go." The company values improving lives by doing what's right for pets and people, fostering fun, and committing as one team. Petco has been serving pet needs for over 60 years, providing meals, toys, supplies, and expert support. With over 29,000 employees, Petco operates more than 1,500 stores across the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, preventive care clinics, and distribution centers. Through Petco Love, founded in 1999, the company supports animal welfare groups and has facilitated approximately 7 million animal adoptions. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a welcoming, safe, and engaging environment. This role is suited for individuals who enjoy helping others, learning about pet care, and working in a fast-paced, purpose-driven retail setting.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Support daily operational routines and task execution.