Sales Associate

ALOHA Collection•Honolulu, HI

53d•$20 - $24•Onsite

About The Position

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home. ROLE OVERVIEW The Sales Associate will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

Requirements

Knowledge of retail operations and ability to learn new systems quickly
Experience providing excellent customer service and resolving customer issues
Proven ability to meet sales goals and suggest products to customers
Skill in handling problems and finding practical solutions on the spot
Experience working as part of a team and helping maintain a positive work environment
Strong communication skills, both verbal and written
Professionalism, integrity, and respect for a diverse customer and team environment
Eagerness to learn, seek feedback, and pursue personal and professional development.
Reliability, follow-through on commitments, and ability to support organizational goals.
Ability to anticipate customer needs, solicit feedback, and develop creative solutions.
Strong work ethic, initiative, attendance, punctuality, and professional appearance.
Ability to complete tasks efficiently, meet standards, and maintain a safe work environment.
Positive attitude, willingness to help others, and ability to contribute to team success.

Responsibilities

Ensure that store operations run smoothly throughout the day while providing a tidy, clean, and welcoming environment.
Commits to understanding all aspects of the ALOHA brand as well as extensive product information (uses, silhouettes, prints, pricing, etc.).
Stocks shelves, counters, or tables with merchandise.
Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
Stamps, marks, or tags price on merchandise.
Obtains merchandise requested by customer or receives merchandise select by customer.
Answers customer's questions about the brand, products and usage, location, and price.
Attends customer complaints and works to resolve any problems to restore and promote good public relations.
Total price and tax on merchandise purchased by customers to determine purchase total.
Accepts payment and makes change.
Wraps or bags merchandise for customers.
Receives, examines, and processes customer returns.
Cleans shelves, counters, or tables.
Calculates sales discount to determine price.
Keeps record of sales, prepares inventory of stock, and orders merchandise.
Stays informed about all relevant company information.