Sales Associate

Petco•Attleboro, MA

1d•Onsite

About The Position

As a Sales Associate at Petco, you are integral to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions for their pets. This role involves creating a welcoming, safe, and engaging environment for all customers and their pets. It is ideal for individuals who enjoy helping others, are eager to learn about pet care, and thrive in a fast-paced, purpose-driven retail setting. Petco is dedicated to helping pets live their best lives, guided by core values of putting pets first, fostering fun, and committing to success as one team. The company operates over 1,500 stores, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers, employing over 29,000 individuals. Petco also founded Petco Love in 1999, which supports animal welfare groups and has facilitated homes for approximately 7 million animals through in-store adoption events.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Deliver consistent, courteous, and knowledgeable service.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.