Sales Associate - Full-time
About The Position
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to... Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience Ensure smooth and accurate customer transactions by efficiently utilizing our pointof-sale system and Kiokii Loyalty Reward Membership Program Foster positive relationships with customers to encourage repeat business and longterm brand loyalty Maintain a clean, organized, and visually appealing sales floor Collaborate with team members to support daily store operations and achieve target goals Performs ad-hoc duties as assigned
Requirements
- Previous retail, sales, or customer service experience preferred
- A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
- Excellent communication and interpersonal skills
- Team-oriented with a friendly and energetic personality
- Strong problem-solving abilities and able to adapt to customer needs
- Ability to work in a fast-paced environment and multitask effectively
- Basic math proficiency and ability to handle cash and transactions accurately
- Ability to stand, walk, and lift up to 30 lbs for extended periods of time
- Ability to bend, stoop, and reach for products on shelves or storage areas
- Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature
Responsibilities
- Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
- Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
- Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
- Ensure smooth and accurate customer transactions by efficiently utilizing our point of-sale system and Kiokii Loyalty Reward Membership Program
- Foster positive relationships with customers to encourage repeat business and long term brand loyalty
- Maintain a clean, organized, and visually appealing sales floor
- Collaborate with team members to support daily store operations and achieve target goals
- Performs ad-hoc duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
