The North Face: Sales Associate - Outlets at Traverse Mountain
About The Position
As a Sales Associate, you will be the brand's representative to retail customers, responsible for delivering a best-in-class customer experience in the store. This role involves actively engaging with diverse customers, leveraging product, brand, activity, and community knowledge to ensure positive and memorable experiences. You will work as part of a team, prioritizing customer engagement while also assisting with the daily visual and operational maintenance of the store. The North Face, built on a love for the outdoors, aims to enable exploration for all people and has a 50-year history rooted in the belief that exploration can transform individuals and perspectives. The company is committed to igniting a global movement of outdoor exploration, fostering love for the natural world, and protecting it by supporting non-profit organizations, connecting participants with local recreation, and inspiring young leaders. The North Face pledges to empower exploration, protect natural spaces, and evolve product manufacturing through improved environmental performance and social responsibility in the supply chain.
Requirements
- Ability to genuinely and comfortably engage with a diverse group of customers
- Customer service experience
- Ability to collaborate, work as a team, and be adaptable in the workplace
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
- Excellent written and verbal communication skills
- Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
- Attention to detail
- Proficient computer skills including word processing, spreadsheets, and software programs
Nice To Haves
- High School Diploma or GED
Responsibilities
- Provide a high level of personalized customer engagement.
- Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
- Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
- Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
- Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
- Assume cashier duties as needed.
- Assist in the execution of all Loss Prevention initiatives.
- Assist in the overall visual and operational maintenance of the store.
Benefits
- Comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates
- Some benefits offered by VF Corporation (detailed information provided upon hire)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
