Sales Associate

Goodwill Industries of AkronMedina, OH

About The Position

As an entry-level Sales Associate / Cashier at Goodwill Industries of Akron, you are the face of our agency! You play a vital role in supporting our mission of providing services to the community. While people love our organized stores and affordable merchandise, they wouldn't keep coming in if it weren't for the exceptional customer service that they experience every single time! There is always something to do. But, customer service is always your number one priority--whether serving shoppers or donors!You greet every single person that approaches with your warm smile, no matter how busy you are.You ensure that all customers are made aware of the Elizabeth Clark Fund and ask them to participate as well as sign up or use their Goodwill Club membership. Your enthusiasm is contagious! As a cashier, you assist with purchases, operating the cash register and point of sale system accurately and efficiently. With attention to detail, you complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances. When the phone rings, you answer with the same friendliness and commitment to customer service, making sure to listen carefully. You also get to select and price donated goods and textiles, ensuring that Goodwill quality control standards are met. And, you take great pride in keeping all areas super neat and clean. You like to stay busy. And you love that you get to meet lots of new people every day, as well as regular customers that come back because of the great customer service you provide.

Requirements

  • Ability to operate a cash register including basic math, computer, and typing skills
  • Ability to operate a cash register and count back change
  • Ability to lift up to 30 lbs
  • Customer service skills
  • Friendly
  • Excellent interpersonal and verbal communication skills
  • Reliable
  • Trustworthy
  • Able to work independently while at the same time fostering a strong team atmosphere and promoting our agency in a positive manner

Responsibilities

  • Serving shoppers
  • Serving donors
  • Operating the cash register and point of sale system accurately and efficiently
  • Completing reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances
  • Answering the phone
  • Selecting and pricing donated goods and textiles
  • Keeping all areas super neat and clean
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