Sales Associate - Green Bay West (Full time)

Goodwill NCW Jobs • Green Bay, WI

1d • Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. They are proud of the life-transforming impact they make in their communities and to the planet with the help of donors and shoppers. Together, they bring their values to life, power their mission of elevating people by eliminating barriers to employment and transforming lives through skill building for sustained employment and improved financial stability. Their unwavering commitment to addressing the unique needs of their communities drives them to continuously evolve. The Sales Associate ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards. They educate customers on the Round Up program and inform them about the Good Points program to achieve program goals. The role involves operating the telephone, including professionally answering calls and using the paging system. The associate is responsible for ensuring items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance. They assist customers in locating items when possible or seek assistance if unable to help. Maintaining a clean, safe, and organized work area, completing opening/closing checklists, and supporting general cleaning, including parking lot maintenance, are also key duties.

Requirements

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on Good Points program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees