Sales Associate

Ace Hardware•Justin, TX

43d

About The Position

66 Hardware Group is a family-owned chain of Ace Hardware stores in Oklahoma and Texas founded in 1991. Store locations are in Miami, OK, Duncan, OK, Fort Worth (Hulen), TX, Justin, TX, and Denton, TX. Our Vision to be the best, most helpful hardware store. Our Mission is to be an extraordinary place to work and an amazing place to shop. We live our Values F.A.S.T (Fun, Accountability, Service, and Teamwork) These Values represent our commitment to the company, our employees, and to the Ace brand. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Requirements

High School or GED equivalent.
Standing, walking, lifting (up to 60lbs) and climbing.

Nice To Haves

Formal retail experience preferred.

Responsibilities

Provide a positive representation of Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor, work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Assist in creating a positive, professional, and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.